FLY HARD REPLACEMENT PROGRAM
We believe pilots progress faster when you remove the fear of costly mistakes. We created the FLY HARD Replacement Program to give pilots more confidence to push the limits of their skills by reducing the fear of crashing and damaging components, ultimately creating greater enjoyment when challenges are met!
The FLY HARD Replacement Program enables you to receive FREE replacement motors, reducing the cost of getting your drone airworthy again! We are very excited to introduce this Program to the FPV community, and are looking forward to hearing about how the program helps you grow your skills in FPV!
Replacement Program FAQ
What is the Fly Hard Replacement Program?
The Fly Hard Replacement Program is a Limited Warranty Plan included with the purchase of the Hypetrain Blaster Motor. If you damage or destroy a Blaster Motor protected by the warranty, you are eligible to receive a new replacement Blaster Motor for FREE!
How does the Fly Hard Replacement Program work?
Purchase your first Hypetrain Blaster Motors! You’ll notice they have a unique serial number.
Fly your new Blaster Motors!
If one or more of your motors break, take a photo of each broken motor where the serial number is clearly visible.
Contact the Dealer where you purchased your Blaster Motors.
Send them your broken motors serial number, the photos of the broken motors and a screenshot or photo of your receipt!
The Dealer will process the request for your replacement Blaster Motor. You will only need to cover the shipping cost.
Receive your new Blasters, and go out and FLY HARD again!
I got my Blaster Motors in Kwad Box. Am I eligible for Replacements?
If you got your motors in the December Kwad Box, you are eligible for a discounted replacement ($10+shipping). To claim them, send an email to firstname.lastname@example.org with the photos of the broken motors and a screenshot of your Kwad Box invoice for December 2018.
Do I have to send the broken motor in?
You don’t have to send the broken motor in to receive a replacement. When contacting your Dealer, you will need to upload a photo of the broken motor, clearly showing the serial number on it.
Which Products Are Eligible?
The following Hypetrain Products are currently eligible for the FLY HARD Replacement Program:
FLY HARD Replacement Cost: $0.00
FLY HARD Replacement Cost for Kwad Box Subscribers: $10
WHERE CAN I GET REPLACEMENT BLASTER MOTORS?
Starting March 22 2019, you can claim replacement motors at the original place of purchase.
Current Replacement Program Participants are:
How do I join the FLY HARD Replacement Program?
By purchasing a Hypetrain Blaster before December 31st, 2019, you are automatically covered by the Replacement Program. Don’t lose your receipt!
You will be able to claim replacement motors until the program ends, on December 31st, 2019.
The motors you receive as replacements are also eligible for further replacements, until the end of the program, on December 31st, 2019.
How do I CLAIM my replacement motor?
Contact the Dealer where you originally purchased your Blaster Motors. You’ll need to provide:
Proof of Purchase (Receipt)
9-Digit Serial Number of up to 4 Damaged Motors
Photo of all Damaged Motor Clearly Showing the Serial Number
If you are having trouble claiming your replacement Blaster Motors, please contact Rotor Riot Support at email@example.com.
How many replacements can I receive?
Each Unique Serial Number can only be claimed once, but motors purchased as replacements are also eligible for further replacement.
Motors obtained through replacement claims are also eligible for replacement.
Is there an END DAte for the program?
Yes. You will be able to claim your free replacement motors until the program ends, on December 31st, 2019.